General Farm Rules
-You agree that you have read and understand all information, including our Cancelation Policy, found by clicking the information link “i” located in the black circle just behind the name of the accommodation on the listing page.
-Ocoee Riverside Farm is a privately gated farm. Our gates will be closed from 7pm to 9am Monday through Saturday and all day/night on Sundays during which time lodging guests will need to use their personal gate codes to access the farm.
-Your personal gate code is for your use only and should NOT be shared. Requests for events and/or hosting additional guests during your stay with us must be made, approved of, and paid for in advance. If you are interested in having personal guests join you on the farm please inquire.
-Airbnb Guests: because Airbnb requests that all communication between guests and hosts take place on their messaging platform this is where we will be communicating with you. We strongly encourage you to install the Airbnb app if you have not already done so.
-Most of our “Stay Here, Play Here” farm activities can be found on our website under “Animal Encounters”. There are some other, farm fun items that can also be found under “Events”. Please remember that these must be booked 24-hrs in advance and fill up quickly and we can not guarantee availability. Therefore it is suggested that you confirm availability of any encounters you are interested in PRIOR to booking your lodging.
-We are a small family farm and we don’t have large parking lots or lobbies for guests to hang out in while waiting for encounters. If you have not yet checked in to, or have already checked out of, your accommodation and you are not actively participating in a scheduled activity it will not be possible for you to remain on the property so please plan accordingly.
-The majority of our animal encounters are now also available to non-lodging guests. This allows your local friends and family to book experiences alongside you so that you can all participate together. Do be aware, however, that your discount code is for your use only and is not to be shared with non-lodging guests. Additionally, you may not use the discount code to book experiences for non-lodging guests.
-There are no encounters offered on Sundays.
-Please respect all signage as some areas of the farm are off limits.
-Use caution when interacting with animals. Do not open or climb fences or otherwise access enclosed pastures. If on a tour inside the barns please do not open or enter barn stalls. Do not place any body parts through stall bars or any other animal enclosure.
-No unescorted guests are permitted inside the Exotic Animal Barn and only guests of ‘The Barn Loft’ are permitted inside the Equestrian Barn without an escort. Please respect these rules that are in place for the safety, security, and privacy of animals and guests.
–NO PETS: Please understand that, due to the unique nature of our farm environment, our no pet policy also legally extends to service and emotional support animals.
–NO SMOKING inside any of our accommodations whatsoever. NO smoking around our common guest areas to include: The Riverside Bathhouse and Grill, The Riverside Playground, The Riverside Gazebo, and The Swan Pond Gazebo. If smoking outdoors, at your designated campsite, please remember to properly dispose of cigarette butts which are harmful to our animals and environment.
–NO tampering with smoke detectors. Should your smoke detector need attention please notify us immediately.
-Please do NOT use any of our couches as beds. If your accommodation includes a pull out sleeper sofa please do not sleep on the mattress and/or pillows without first covering with proper linens that are provided.
-Bathroom towels, hand towels, and washcloths are to remain inside the bathrooms and should never be used for cleaning of cookware or dishes. Dishtowels and dish clothes are provided.
-We are on a septic system. Please do not flush ANYTHING other than human waste and toilet paper down the toilets. Bags are provided for the disposal of feminine hygiene products into the trash can.
-Due to septic tank restrictions and local occupancy laws the stated occupancy limits on our accommodations are firm. Exceeding the occupancy limit of your accommodation will result in a penalty of $250.
-The pool is not available to guests per TN regulations that prohibit residential pools from being used for commercial use. Sorry, we did try.
-The River IS available for swimming and you may easily enter and exit via our private boat ramp. We only ask that you please do not enter the yard area around the cabin. This yard and fishing dock is for the private use and enjoyment of The Riverside Cabin guests only.
-Swimming in the river is AT YOUR OWN RISK!
–NO DIVING into the river from the fishing dock, bulkhead, riverbank, tree, or any other structure.
-The area immediately around the cabin, including the right hand side of the boat ramp, is reserved for cabin guests only. All others may access and/or fish from the bulkhead on the left side of the boat ramp, opposite the cabin.
-All farm guests are welcome to enjoy the Swan Pond Gazebo, the Riverfront Gazebo (left of the boat ramp) as well as the playground directly across from the Riverside Bathhouse. The bathhouse, grilling and deck area however is for Wagon guests only.
-Please drive slowly on the farm as we have free ranging people and animals on the property.
-Do not feed the farm animals anything other than food provided by the farm during encounters.
-Do not leave unattended food outside in the grilling area as it may draw in unwelcome wildlife.
-Please be sure to turn off and clean gas grills after each use. A scraper/brush is provided at each grill.
-All trash must be bagged, tied, and placed in trash can provided. Please also keep the bungee strap secured on all outdoor trash cans.
-Campfires allowed only in provided fire pit. NO BONFIRES!
-The state of Tennessee prohibits the entry of out-of-state firewood unless it has been certified, heat-treated and properly labeled. For this reason we have made it a policy not to allow any outside wood to be brought onto the farm. You are welcome to purchase LOCAL firewood from us which is cheaper than any other purchaing options. Please go to “Farm Shop” on the homepage.
-Please respect quiet hours of 10PM to 8AM.
-Because we take extreme precautions with the health of our flock please understand that access to the chicken coops is restricted.
-Lastly, please know that we LOVE sharing the farm with our guests but ask that you PLEASE RESPECT THE AREA AROUND OUR PRIVATE HOME. Guests have full access of the driveway from the main entrance all the way to the river. This provides a great running track or nice place for sunrise/sunset strolls. The driveways to the right of the guest driveway are for personal family use only. This would also include the yard to right of said driveway.
Thanks a bunch for your understanding and compliance.