- RESERVATIONS MIN: 24 hrs
- RESERVATIONS MAX: 90 days
- PRICE: $9.95 pp; under 3 is FREE
- OFFERED: T,W,Th F; 11am
- LIMIT: 24
- DURATION: 2 hours
- AGE RESTRICTION: None
- WEIGHT LIMIT: 100 lbs for pony ride
- REQUIREMENTS: Closed toe shoes
- LODGING GUEST DISCOUNT: YES
CHILDREN UNDER 16 MUST BE ACCOMPANIED BY A PARTICIPATING ADULT THAT HAS ALSO PAID FOR THE ENCOUNTER.
CANCELLATION / RESCHEDULE POLICY:
Guests may request to reschedule by emailing ocoeeriversidefarm@gmail.com at least 7-days in advance of their scheduled encounter however, reservations without Cancellation Protection are non-refundable. Optional Cancellation Protection is available to be purchased at the time of booking and cannot be added later. Guests who purchase Cancellation Protection may cancel and receive a 100% refund of the encounter cost when cancelling 72+ hours prior to encounter and a 50% refund when cancelling at least 24-hours prior to encounter. ALL REQUESTS MUST BE MADE BY EMAIL. CANCELLATIONS INSIDE 24-HRS ARE NON-REFUNDABLE EVEN WHEN CANCELLATION PROTECTION IS PURCHASED. Guests with Cancellation Protection may also reschedule, without penalty, so long as the request is received 24+hrs prior to encounter. Only the person that booked the encounter may submit requests and eligibility is determined by the date/time stamp on the email. Under all circumstances reschedule dates cannot exceed 30-days from the originally scheduled date and cannot be subsequently rescheduled. Except for animal rides and hiking, encounters operate rain or shine. If Ocoee Riverside Farm cancels an encounter, all guests will receive a 100% refund for the cancelled encounter(s) or may choose to reschedule, subject to availability.
LIABILITY WAIVER MUST BE SIGNED BY, OR ON BEHALF OF, ALL GUESTS LODGING WITH US AND/OR PARTICIPATING IN OUR EVENTS AND ENCOUNTERS.
